Refund & Cancellation Policy

1. Free Trial Lesson

We offer one (1) free trial class for all new students to evaluate their level and experience our 1-on-1 certified native tutors. No billing information or pre-payment details are required to register for the free trial lesson.

2. Subscription Plans & Payments

Harf Academy offers monthly subscriptions and 6-month pre-paid package bundles. Payment is processed upfront at the start of each billing period.

3. Strict No-Refunds Policy

Once a payment has been processed for any subscription plan, all sales are final and we do not issue refunds for any reason (including unused classes, partial months, or scheduling conflicts). If you enroll in a plan, you are required to attend the scheduled classes for the duration of the period you paid for.

4. Subscription Cancellation

You may cancel your subscription at any time to prevent future automated renewals.

• Monthly Plans: You can cancel your monthly renewal at any time. Your cancellation will stop subsequent billing, but no refunds will be issued for the current active month. You must finish your lessons for that month.
• 6-Month Pre-Paid Plans: If you cancel a 6-month plan, renewal will be blocked for the next term. However, we do not refund any remaining months in the current pre-paid 6-month period, and you are expected to attend the remaining classes.

5. Class Makeup & Rescheduling Policy

Tutor-cancelled classes will always be rescheduled or made up. If a student misses a class without providing at least a 12-hour cancellation notice, the class is considered used/attended and is not eligible for a makeup lesson.

6. Contact for Cancellations

To request a subscription cancellation or manage your schedule, please email our support team at **theharfacademy@gmail.com**. Cancellations are processed within 2-3 business days.